Shipping policy
Delivery and shipping
We ship worldwide from Riga, Latvia within 3 business days upon confirmation of your order. We ship with Latvijas Pasts or Omniva in Latvia and Latvijas Pasts for the rest of the world.
All orders are shipped traceable. As soon as your order is shipped, you will receive an email that includes the Tracking number.
All items are shipped in ecologically sustainable packaging, ensuring both the protection of your new piece and our planet.
Customer information
You are responsible for ensuring that the information you provide when purchasing is correct and complete. Moiovintage.com processes personal data in accordance with current legislation.
Estimated delivery
Latvia: 1-3 business days
Europe: 3-9 business days
USA and Canada: 6-14 business days
Rest of the World: 6-18 working days
Please note, that all delivery times are estimate, and we cannot guarantee delivery within a given timeframe. There might be delays due to high pressure at the shipping company, holidays or other reasons.
Self pick-up
You can collect your self pick-up purchase at our studio: Lāčplēša 26-12, 4th floor, Riga. Please, contact us prior to your visit to precise working hours. If you have any question please contact us at: +371 26579882 or drop an email info@moiovintage.com
TAXES AND CUSTOM FEES
Please note that for non-EU customers, customs duties and other local taxes or charges may be added upon delivery. These fees are not included in the price of our products or shipping costs. The recipient of the item is responsible for paying any customs duties and other charges that may be incurred. We recommend that you check your local customs regulations before placing your order to avoid unexpected costs during delivery.
We are not responsible for any unforeseen customs delays.
Lost / missing parcels
Moiovintage.com is not responsible for any delays with packages once sent, or items that may get lost or stolen in the post once sent that are out of our control. Cross-border shipments are also subject to opening and inspection if needed by customs authorities.